Email that answers, routes and acts — on its own.
MailDesk’s AI reads every incoming email, auto-responds to the sender, creates tickets for your Tech Support or Accounts teams, and turns what needs you into a task.
From inbox to action in four steps.
Every email is read, answered and moved to whoever needs to act on it.
Tech Support
Accounts
A shared inbox, turned into an action desk.
Four things MailDesk does with every email that arrives.
AI auto-reply
Every incoming email is read, understood and answered by AI.
Smart ticketing
Technical and accounting queries become tickets automatically.
Team routing
Tickets are forwarded to the respective group — Tech Support, Accounts and more.
Inbox → action desk
A shared inbox becomes a desk where every email has an owner and a next step.
AI auto-reply
MailDesk’s AI reads every incoming email, understands it and auto-responds to the sender.
- Reads and understands each incoming email
- Auto-responds to the sender
- Turns every email into a clear next step
Smart ticketing and team routing
Technical or accounting queries become tickets, forwarded to the respective group or team — for example Tech Support or Accounts.
- Creates a ticket from the email
- Forwards it to the respective group or team
- Tech, accounts and other queries stay out of personal inboxes
Tech Support
Accounts
Auto task creation for the email owner
When the email owner has to act personally, MailDesk creates a task for that person — so nothing that needs you gets buried.
- Spots emails that need the owner’s personal action
- Creates a task for that person
- A clear list of what only you can do
Built for the inboxes that never stop.
From support desks to a manager’s overflowing inbox.
IT and technical support
Technical queries from whoever reaches out are auto-acknowledged and turned into tickets for your Tech Support team.
Accounts and billing queries
Invoice and payment questions get an instant AI reply and a ticket in the Accounts queue.
Busy managers’ inboxes
Routine emails are handled; the ones that need you personally become tasks on your list.
Results that speak for themselves.
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Every query finds its team.
Technical questions go to Tech Support. Accounting questions go to Accounts. The ones that need you become your task.
Questions, answered.
What is MailDesk?
MailDesk is an AI-powered email desk. It reads incoming emails, auto-responds to the sender, creates tickets for technical or accounting queries and forwards them to the respective team, and creates tasks when the email owner needs to act personally.
How does the auto-reply work?
When an email arrives, MailDesk’s AI reads and understands it, then auto-responds to the sender.
Which teams can tickets go to?
Tickets are forwarded to the respective group or team for the query — for example Tech Support for technical questions or Accounts for billing and accounting questions.
When does MailDesk create a task instead of a ticket?
If the email owner has to act on something personally, MailDesk creates a task for that person rather than routing it to a team.
Who builds MailDesk?
MailDesk is a product of Tech Profuse — 22 Sin Ming Lane #06-76, Midview City, Singapore 573969.
How much does it cost?
Pricing is shared on request. Email sales@maildesk.si or request a demo and we’ll walk you through plans for your team.
Turn your inbox into an action desk.
See MailDesk read, reply, route and assign — on your own emails.